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Help zone
| FAQ |
What size will I need?
Please see our new size guide.
How much will I be charged for delivery?
Delivery to a UK address £1 for orders under £6.00, £3.00 for orders under £50, £6.00 for orders under £100 All others £10.00. Delivery to a European address £6.00 for orders under £50 All others £15
Delivery to the rest of the world. £10.00 for orders under £50 All others £25
Once an order has been placed via the official website, you will receive a confirmation email. We then aim to process and despatch your order within 24 hours.
How long will it take to arrive?
All UK orders are despatched by Royal Mail. Royal Mail aim to deliver items within 3 working days, but they do quote that it can take up to 10 working days
How can I pay for my order?
We accept all UK Major Credit cards (except American Express and Diners Card)
We also accept all major debit cards, such as Meastro, Solo and Electron.
Can I have an order sent to a different address?
Yes – Please enter the delivery address in the ‘Shipping Address’ field at the check out
What happens if I want to exchange or return an item?
At Leicester Tigers we are committed to ensuring that you are completely happy with your purchases, which we believe you will be. However, If for any reason you are not satisfied with any of your items, simply return them to the following address with a covering letter of explanation of the problem.
Leicester Tigers Club Shop
Aylestone Road
Leicester
LE2 7TR
Can I collect items from the shop that I have ordered online?
Unfortunately this is not possible as we do not have the storage space available to do so. All orders placed online will be dispatched by post.
Can I have a Name and Number on my Shirt?
Yes, this now available as an option on our shirts. Simply complete the required information on the selected shirt.
Please note that we cannot guarentee Next Day Delivery on Printed items
Is it possible to check the availability of an item?
We will inform you if an item is out of stock. There is also an option on the item to register your email address if an item is out of stock and you will be notified when stocks are replenished. Should you wish to check the availability of an item before you order please call the Tigers Shop on 0116 2540077 or email sara.watson@tigers.co.uk
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